Data protection declaration


maxon motor ag respects the protection of your personal data and privacy. The purpose of this data protec-tion declaration is therefore to let you know which data is processed by maxon motor ag, Brünigstrasse 220, CH-6072 Sachseln, on its country websites listed under the heading “maxon motor worldwide“ and in its online catalog.
Your data is processed in compliance with the principles of Swiss and European data protection legislation.

Scope of data processing

We endeavour to gather as little personal data as possible. You may therefore peruse the websites of maxon motor ag without providing any personal data. If you make contact with us by online form or wish to order a catalogue, you must enter at the very least the personal data identified by a star on the corresponding forms. Prior registration is necessary to make use of personalized services, such as the shopping basket function, service desk, newsletter, online catalog or MY maxon. On the relevant form, you will also see which data we need to obtain about you.

Personal data
By marking the compulsory check box when registering, placing an order for a catalogue or making contact by form you declare your agreement to the following use being made of your personal data by maxon motor ag:

  •     Processing to answer your enquiry and for marketing purposes
  •     Sending information of a general nature (e.g. newsletter)
  •     Sending information of an advertising nature (e.g. news about the product range or special offers)
  •     Processing of online orders and warranty claims by maxon motor ag or third parties on behalf of maxon motor ag

To provide the best possible service, requests for quotations (via the online form/online shop) and enquiries are processed and contacts made by the appropriate regional sister, subsidiary or distribution company of maxon motor ag, depending on the country of origin of the user. You will find a list of these companies under the heading "maxon motor worldwide". Apart from this, no personal data will be forwarded to any third par-ties. Any statutory obligation of disclosure is, however, reserved.

Access data
When you visit the websites of maxon motor ag, access data such as the browser type, date and time, the first 6 digits of the IP address, country and place of origin of the IP address, duration of consultation and the number of page accesses and downloads are recorded in a logfile by using technologies of etracker GmbH. This data is used solely for statistical and improvement purposes (e.g. offers tailored to the user’s country of origin) and therefore do not allow for any personal identification. However, it is at any time and with future effect possible to object to the statistical evaluation of your visits to the websites of maxon motor ag.

The cookie of etracker GmbH used by the websites of maxon motor ag do not constitute any safety risk for your computer. It does not enable any recording of individual- related or security-relevant data. The data stored in the cookie can only be retrieved by etracker GmbH but not by third parties.

The cookie of etracker GmbH only serves the statistical evaluation of the visits to maxon motor ag websites. A cookie of etracker GmbH will also be put into place for the permanent prevention of statistical evaluation as mentioned before under ‘access data’. These cookies can be manually removed at any time, which will however mean a loss of your personal settings.

In relation to the cookies used by Google Analytics, we refer you to the applicable Terms of Service ( and to the section below entitled "Google Analytics". Google Analytics is only used on our websites registered under the domain names of, and

You may use the websites regardless of whether your browser settings do or do not permit the storage of cookies. Please consult the online help of the browser if you want to deactivate the storage of cookies per-manently, temporarily or at every respective request of the browser.

Google Analytics
This website (,,, or uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

Alternatively, you can refuse the use of Google Analytics exclusively for the website you are on by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics.

Further information concerning Google’s Terms of Service and Privacy Policy can be found at or at Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (IP masking).

We also use Google Analytics to statistically evaluate data from AdWords and the DoubleClick cookie. If you do not want this, you can deactivate it via the Ads Preferences Manager (

Data security
maxon motor ag takes all the appropriate technical and organizational precautions to protect personal data as effectively as possible against loss, damage, manipulation or unauthorized access.

Right to information, deletion and withdrawal of consent
You may at any time ascertain the scope of your stored data, ask for incorrect data to be corrected, or ar-range for the completion, blocking or total deletion of your data. Blocking or deletion of data cannot be requested for data which maxon motor ag must collect or disclose for statutory purposes (e.g. in accordance with commercial accounting principles). You may also withdraw consent to particular uses of your data at any time. For this purpose, it will be sufficient to send a request to maxon motor ag reserves the right to seek proof of identity.

By making use of this website, the user hereby declares his/her agreement to the conditions set out in this data protection declaration and allows maxon motor ag to process the personal data in the manner described here for the stated purposes.
We reserve the right to amend this data protection declaration at any time. A reference on the website will enable you to consult any such amendments.

© 01.04.2011 maxon motor ag, Sachseln

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